Visit our store for more guaranteed authentic designer merchandise
Payments must be received within 5 days through Paypal. Sales tax is for MA residents only and is applied at checkout. We ship to the address in Paypal.
Shipping timeline: We ship within 1 - 3 business days after payment is received and cleared.
USPS & UPS: We ship via USPS or UPS depending on the item and your location. We will choose which is the best and least amount for delivery for you and it may be different than listed in auction. Anything over 250.00 requires signature confirmation with $1.75 extra fee added on invoice.
Tracking: An email will be sent to your Paypal email address with tracking information for most shipments. Please check your spam filters for blocked Paypal or USPS /UPS notifications. In 'view order details' of your auction you will see the tracking as well.
First Class: There is no tracking or insurance for first class and the delivery time is much longer.
Combined shipping discounts: We offer discounts of 60% off shipping on your second and multiple items.
International Shipping: We ship worldwide.
*International shipments may have duty, fees or taxes owed - which is the full responsibility of the buyer*
International shipping is estimated by the United States Postal Service as taking approximately 10 business days. We have noticed in some cases it has taken 20 days.
We are not responsible for any duty taxes or fees. Please be aware of any fees/duties with your country.
Even though we ship right away - packages can be held up in customs which is beyond our control and unfortunately we can't speed it up - and only provide tracking as to it's whereabouts.
*We do not change/lower prices on International customs forms.
Please note there is a size limit on packages so we may have to take out shoe 'boxes' or pack in smaller size cartons. Some of our items we do not ship worldwide due to size and weight of packages
Please read item description in full and view all pictures and read the description carefully. Both will provide condition issues so please view both.
All merchandise is guaranteed authentic and all items come from high end department stores - no need to email about authenticity.
The items come from a non-smoking and pet free environment.
Each item is described as detailed as possible with every intention of giving you the best description and photos on every item. Although we're not perfect we try to be in every auction description for you.
We list every possible detail we see on condition and our feedback shows items are received better than described. Keep in mind colors are not exactly the same on every computer monitor.
Returns only - If item is not as described and wrong item has been shipped. Contact us immediately. It must be in the same box, same item, same condition with tags or any other 'extras' as described or photographed in the auction. Must have delivery confirmation and insurance. A mutual agreement to return/not complete transaction must be completed. Refund will be made upon receipt and completion of the mutual agreement process with eBay.
We have been an Ebay seller since January 1998 and have an excellent feedback rating so rest assured of a smooth transaction.
If you have any questions or concerns about your order or an item please let us know.
We are not affiliated with the brands we sell - we purchase through high end department stores from their overstock, displays or customer returns.
Please contact us for any questions. All questions will be answered within 24 hours...if you have not heard a response within that time frame please try again. Check any spam filters you may have set up that could block correspondence. Contact@BayStateOutfitters.com
On Oct-31-09 at 20:22:01 PDT, seller added the following information: