Contact Us 

Please e-mail us for any questions at diamondsdirectbygary@hotmail.com


For International Sales, customers are responsible from custom fees. Custom fees are regulated from country to country, and CAN NOT be waved under any circumstances. We recommend in contacting your local custom agency in regards to any additional fees.

   

Payment

Shipping
We ship in an elegant gift box ready to be presented. We ship 1-3business days after your payment is received and cleared.
An e-mail will be sent once the item is shipped.
We ship within the United States with UPS 2day air insured as well as Next Day Air is available at additional charge. Adult signature will be required for any shipment. For international shipment please contact us.

Authenticity 
As to authenticity, EVERY WATCH & ITEM WE SELL IS 100% AUTHENTIC, AS WE DESCRIBED IN AUCTION! All the watches and other items are 100% real!!! We provide a full appraisal to insure the quality and authenticity for each purchased item.

Return Policy
All returns are accepted within 7 days of receipt. All merchandise must be returned in original new or pre-sold condition with all documents accompany the item purchased. It must sent to us insured for the full amount of the purchased price. There is absolutely no return for custom made item. We will issue a refund in the same method that was used for payment. Shipping and handling fees are non-refundable. Return may be subject to 10% restocking fee. Please contact us for additional instructions.
If the merchandise is returned for exchange unworn within 2 business days of receipt, you will receive full value credit for your exchange. If it has been worn or was shipped 3 to 14 days after receipt we will asses a 10% restocking fee. If it has sustained any damage other than normal wear, the value of the credit will be figured out on a case by case basis. If the buyer has no problem and simply wants to return a item for a refund, or if a buyer refuses to give us chance to correct the problem or exchange for another merchandise, we will be happy to issue a refund of the purchase price minus 15% restocking fee if the merchandise is returned unworn within 2 business days. The restocking fee will be 20% if it has been worn.
Buyers are responsible for all shipping charges incurred for exchange or refunds.

Conditions
No sales to Indonesia, Malaysia, Philippines, Thailand, Singapore or Africa. No exceptions!!! Buyers must contact us before bidding to confirm that we will accept their bids and method of payment. We reserve the right to end our auctions early and to cancel bidders with questionable negative feedback history or zero feedback. We are not affiliated, and we do not represent eBay, Rolex USA, Rolex International, and any other manufacturer of any items we sell or mention. Your positive feedbacks are greatly appreciated. Feedback is left in reciprocation of your feedback. All images and content may not be used or reproduced in anyway. All images are digitally water marked, and we will pursue any individuals using our images to the fullest extent of the law.

About Us
Golden Sun Jewelry, a family operated business , was established in 1989. We are a retailer providing wholesale prices to the public, and provide the highest level of customer service, to meet customers expectations, and to make our customers our highest priority. 

We strive to be fair and honest in every aspect of our business, educating our customers with the utmost knowledge in judgment of quality to their purchases.

We faithfully stand by all products produced and sold here at Golden Sun Jewelers. We strive to offer the largest and the best assortment of fine jewelry.

We offer a assortments of genuine high end watches, diamonds, and gem stone jewelry. We take pride and value in our products, and only want the best for our customers. Our customers are very important to us, and we want to ensure the best customer service, and products to all of our customers.

Please do not hesitate to contact us at: